Acuity Business SkillsAcuity IT Training Guildford0207 06 06 488
	Acuity Docklands
Search this website Training at Acuity Docklands Microsoft Office Training Graphic Design Training Web Development Training Technical Training Business Skills Training Course Schedule Other Services Contact Us Acuity Docklands Level 5 South Quay Plaza 2 183 Marsh Wall London E14 9SH Tel: 0207 06 06 488 info@acuitydocklands.co.uk	Business Skills Training Docklands London E14 For HR professionals, supervisors and employees, Acuity Docklands is one of the most practical and effective ways to provide your staff with the leadership and professional development they need to keep your company's competitive edge. Acuity Docklands soft skills training courses are facilitated by highly skilled course leaders with real world management experience. Assertiveness Influencing and Confidence Assertiveness Influencing and Confidence are all key skills you will need in order to be effective within the business environment and all three are closely interlinked. Assertiveness is not necessarily a natural skill, when we are first born we only have 2 main communication behaviours either demand or submit everything in between are skills we learn along the way. Assertiveness Influencing and Confidence Acuity Docklands will help you develop the skills you need to be more assertive and therefore communicate better at all levels. Once you can communicate more effectively you will get better interactions both at work and at home which in turn will increase your confidence and ability to influence others. Customer Service Skills Customer Service is key in any business, but its all to easy to lose your focus and take customers for granted. You may not be dealing directly with the public but be in a position where internal interactions are key. Be it face to face, telephone or even email interactions Acuity Docklands can help. Customer Service Skills If you need help dealing with difficult customers, building rapport, saying no in the right way or dealing with customer complaints this course will give you the tools techniques and training you need. Essential Management Skills If you manage people at any level or work in any kind of team environment where good communication skills are essential then this course will be invaluable. This course has been specifically designed for new or existing managers, supervisors or team leaders who want to ensure they are getting the best results from their people. If you have been recently promoted or are looking for a career in management then Essential Management Skills will really help you to hit the ground running. Essential Management Skills Minute Taking The importance of minute taking is often undervalued, accurate clear minutes can help make sure the action points agreed to can be effectively followed up saving time and wasted energy. The Acuity Business Skills Minute taking course will help you ensure that those important business issues are captured fully making them a valuable business communication tool. Minute Taking Time Management As well as how to manage your work flows we also explore whether all the tasks you have on your schedule actually belong to you or whether they could be managed more effectively. Managing time is the most important skill anyone can master without it you will always be fire fighting and at best staying ahead of the next crisis. Our time management course will help you to get control back and begin managing time rather than being controlled by it. Time Management Presentation Skills Presentation skills are not just for trainers being able to present effectively to The Board, Clients or in seminars can be hugely beneficial. Excellent presentations are not just about speaking clearly and precisely, how much you engage your audience will directly affect how much you can influence their decision making. All presentation involve persuasion for some kind be it training where we want delegates to use the new information we give them or a business presentation to a client we need to make the most of those interactions and achieve our objectives. Presentation Skills Our trainers have many years of experience within the business environment each of them having worked at a high level within management organisation structures themselves. So whether you need a one off course or a completely bespoke professional development solution we have the skills and experience to deliver your needs.   "A very interesting day. I feel I have gained a great deal of information and very much enjoyed the conversation. Thank you."   Please contact us for more information. One-to-one or group bookings can also be arranged on dates to suit you and customised to your specific requirements. Please give us a call on 0207 06 06 488. Back to Courses
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